Book a Repair

Book your device in for repair

We repair iPhones, iPads and MacBooks. Bring or send your device to iPhix Solutions and we will assess it and give you a quote. Booking in takes a few minutes on your phone.

How it works

  1. Fill in the booking form below. Tell us about you and your device, describe the problem, choose courier or drop-off, confirm that you own the device, and sign electronically.
  2. Pay the R350.00 book-in fee. Dropping off? Pay in person when you bring the device in. Sending by courier? Pay the fee online first through our Repair Book-In Fee page, then enter your order number on the form. The fee covers the initial assessment and is non-refundable regardless of outcome.
  3. We assess and quote. We will contact you with your total repair quote. The R350.00 book-in fee is part of that total quote. If the repair goes ahead, it is deducted, so you only pay the remaining balance on completion.
  4. Collect your device. Once we notify you that the work is complete, you have 7 calendar days to pay any balance and collect your device.

Devices and services

We work on iPhones, iPads and MacBooks. Services include:

  • iPhone Disabled
  • iPhone Unavailable
  • Apple Logo Loop (device stuck on the Apple logo)
  • Activation Lock / iCloud services
  • MDM (remote management) lock
  • Network (SIM) lock
  • Passcode / screen lock
  • Other repairs

Choose the service you need on the booking form.

Before you book

  • Proof of ownership. You must be the lawful owner of the device, or have written authorisation from the owner. We may ask for proof of ownership and ID, and we may refuse service and report suspected stolen devices.
  • No guarantee. Some services can fail, and the device may be damaged, permanently locked or lose data. We give no warranty of success or permanence.
  • Back up if you can. Please back up your data before you book in.

Questions? Call us on 084 823 2845 or email enquiry.iphixsolutions@gmail.com.

Book your device in

1. Your details
2. Your device

We repair iPhones, iPads and MacBooks.

3. Device problem
4. Courier or drop-off, and book-in fee

We will confirm the drop-off or courier address with you after we receive this booking.

5. Ownership and agreement

Ownership declaration (choose one) *

Terms *

Fees

Book-in / diagnostic fee: R350.00 (payable on booking). The R350.00 book-in fee forms part of the total repair quote. If the repair goes ahead, it is deducted from the total quote and I pay the remaining balance on completion. The book-in fee covers initial assessment and is non-refundable regardless of outcome.

Risks & no guarantee

I understand the service may fail, the device may be damaged or permanently locked (“bricked”), data may be lost, and any success may be temporary. The business gives no warranty of success or permanence. All risk is mine.

Payment & uncollected devices

Once the device repair / service is complete and I have been notified (by phone, SMS, email or in person), I have 7 (seven) calendar days to pay any outstanding balance and collect the device. If payment is not made and/or the device is not collected within 7 days of notification, the business is entitled to sell or otherwise dispose of the device to recover outstanding fees and costs. Any surplus (if any) after recovery of costs will be held for me for a further 30 days, after which it may be forfeited. I acknowledge this right of disposal and waive any claim arising from such sale or disposal.

Liability release & indemnity

I release and forever discharge the business, its owners and staff from all claims arising from this service (including device damage, data loss, failure, or disposal of an uncollected device). I agree to indemnify and hold them harmless against any claims by third parties (including the true owner, Apple, insurers or law enforcement) related to this device or the work performed.

Consent

I have read and understand this form, including the book-in fee, the 7-day payment and collection term, and the business’s right to sell uncollected devices. I authorise the business to perform the requested service and accept all terms above.

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